I have never felt so pek chek about my work @ JMC until today. Referral system sux, such that for certain people we cannot see them as subsidised patients unless they go thru certain procedures. Here i was, trying my best to find out and then explain the procedures to patient and i'm being taken as inflexible and trying to squeeze money out of him. In the end, he hung up on me! ARGH!!! Since when i have to be the bad person?? And i hate it when ppl hung up on MOI!
The even more frustrating thing is - THIS doc suggested to my boss to have me stationed half day permenently at the counter downstairs to tend to the home care solution centre! I'm willing to conduct public education home modification when needed BUT dun ask me to sit at the counter and direct ppl or to tell ppl that 'sorry JMC is not jurong polyclinic..."
~ROAR~
since when i become a counter girl
~ROAR~
Anyway, i juz went joggin behind my house. I really cant take it and needed the jog to vent my frustration.
Wanted to blog about my 2006. Am too tired now. Shall blog about it another day. Gotta sleep now.
2 comments:
first.
let the fucking patient finger himself. why upset about him already.
second.
discuss with your sup and say that that is not your job scope.
you will always be a victim if you let others make you one.
already protested adamantly to my boss when i first heard about it...who wont say a thing for such a ridiculous request...but if the doc insist, i dunno if my bigger boss will give in or not...
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